When checking your tracking number, don't be alarmed if it appears your order is stuck at a Canada Post, or not yet in their system. Canada Post takes approximately 24-48 hrs to update tracking information once they receive it from our production facility. Scans/updates are done during business hours, and therefore you may notice your tracking takes longer to show up if your order was shipped on a Friday. Most members are able to see information on the Canada Post website after the 24-48 hours.
Tracking Number Examples:
Please check the Canada Post website. Your updated information will be available soon. If you still cannot find your tracking number please contact us at firstname.lastname@example.org
Please Note: With Canada Post's rotating strike action continuing, delivery times noted below may vary. If you're concerned your order is delayed, we encourage you to check your tracking number on the Canada Post website regularly for any updates. We thank you for your ongoing patience and understanding.