Due to the nature of our products, we do not allow for products to be refunded.
Please ensure to select products carefully, and feel free to ask our customer service team for guidance or assistance with your selections.
When purchasing a dried cannabis strain or product that you have not tried before, we suggest purchasing a small amount and/or size in the event that you do not like it.
We do not provide exchanges or refunds of our cannabis products for personal preferences.
Look, smell, taste, and potency of cannabis vary from person to person and do not qualify for a refund or exchange.
Cannabis is essentially fresh produce. We rotate our stock accordingly to ensure freshness.
Similar to produce at the grocery store, fresh apples are much more appealing than the apples that have been sitting on the shelf for a week.
Each 'batch' of cannabis received from our growers is also going to vary slightly, despite the plants being of the same strain.
There are many factors which can affect the smell, taste, and appearance of cannabis; which range from the time of year grown, the soils/fertilizers used, as well as growing technique. This is also similar to grocery store produce.
One Ambrosia apple may taste slightly different than another Ambrosia apple.
We feel this adds to the mystique of the cannabis plant. You can never smoke the same herb twice!
If you feel you've received a defective product, and/or substandard dried cannabis please have photo evidence and contact our customer support team at Support@saskcompassion.ca